Return/Refund Policy

If you are unsatisfied with a Carbon Neutral Copy membership purchase, you may submit a refund request to info@carbonneutralcopy.com within thirty (30) days of your last purchase.

If you purchased an annual membership and submit a refund request within thirty (30) days of this purchase, you will receive a full refund within thirty (30) days of the refund request. To be clear, only the most recent purchase will be refunded, as opposed to refunding annual memberships from previous years.

If you purchased a monthly membership and submit a refund request within thirty (30) days of this purchase, you will receive a full refund for one month's fees within thirty (30) days of the refund request. To be clear, only the most recent monthly purchase will be refunded, as opposed to refunding membership fees from previous months or years.

Every effort will be made to refund purchases back to your original form of payment. If for any reason that is not possible, every effort will be made to contact you and agree on an alternate refund method.


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